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That's why they run customer satisfaction surveys to see if they are succeeding...I believe satisfaction is the bare minimum of what a customer should get in their experience . Sure it's perfectly fine that the customer wants your product or service
Simple Sales Lessons for Non-Salespeople Selling has very little to do with what you sell and everything to do with how you sell, not the product, but yourself. People buy most products in a business setting because they like the person they're
Selling takes discipline, a system, and an ability to communicate and understand people...I once had a sales associate tell me he didn't like selling...he thought it was better to wait until the customer came to him ready to buy...needless to say he
After talking with hundreds of small business owners over the last six years I find that many of them are either mystified or terrified of sales. This is odd because nothing happens in business until a sale is made. I've heard entrepreneurs say, "
How to Shift the Culture of Your Sales Process Dropbox, which got wide notice in 2011 for claims that it didn't need salespeople, has announced it will open an office in New York to beef up its sales team. (In fact, Dropbox was already building a
Whether Inside or Out, the 4 New Realities of Closing Sales Most people politely walked by, but a precious few stopped to chat. And if you stop to chat with Garrett Buhl Robinson -- trust me on this -- you will buy a book. Robinson delivers a rock-
Check your data base to see who else is in that locale...Look at associations you belong to or should belong to and find meetings that fit your schedule. Research your destination's business journal or Chamber of Commerce website for lunch/dinner
As the economy continues to recover, more middle-market business owners are thinking of selling their companies. Many have spent twenty, thirty or more years creating and building a successful enterprise. They have lived through recessions, a
The New Approach to Get Customers Banging on Your Door Upon talking with Roberge, it was immediately apparent how organized his processes at HubSpot had been. There are four very defined tenets that he has built the inside marketing team around and
You and your company can solve only three problems, says marketing expert David Newman. And solving those three problems specifically, quickly and profitably is your main and only job. I caught up with Newman, author of the best-selling book Do It!