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The world is going to push us, relentlessly and without mercy, to deliver the highest quality, safest, most satisfying care at the lowest cost, I'll say gravely, trying to get their attention. What exactly were you trying to do before? some have
The inquisitor moves to the second and inquires, "Sir, what are you doing?"...Finally, the questioner asks the same question to the third man laying bricks who says, "I am working here with a great team! We are building a magnificent cathedral that
The initiative will improve the patient experience and strengthen patient-physician relationships of this leading managed care practice through the use of the PatientPoint Care Coordination Platform . In April, FPG completed the first phase of
May 22nd, 2013 Since my last blog post where I stressed the need for our continued commitment to push the patient experience movement forward I have had a positive, life-changing experience. Early on Friday, April 19th as we were wrapping up Patient
If you're not in Cleveland, you're missing The 4th Annual Patient Experience: Empathy and Innovation Summit at the Cleveland Clinic. May 19-21, 2013 Intercontinental Hotel & Conference Center, Cleveland The Patient Experience: Empathy and Innovation
Cosgrove, president and CEO of the Cleveland Clinic, wrote: "Not all hospitals and medical centers can afford the most modern facilities or advanced technology. However, we can all afford to listen to our patients, hear their stories and empathize
April 18th, 2013 When I first heard the term patient experience used, it was bemoaned by some as the latest management fad and others as a marketing ploy created to attract healthcare clients for new products. While these reactions may have been
Jack Hughston Memorial Hospital in Phenix City and Hughston Hospital in Columbus have earned the distinction of delivering the safest patient experience in the nation. The two local hospitals are among 455 in the U.S. to receive the Healthgrades 2013
April 11th, 2013 by Judy Chatigny While wrestling with all of the clinical and financial implications inherent in healthcare reform, hospitals nonetheless know that when all is said and done it still comes down to the patient. Wisely, many of America'
We are pleased to have worked with Siemens on the project at Maple Grove, and we continue to partner with our customers to identify ways of utilizing our system to improve the patient experience," said Gary Kolbeck , President of LodgeNet Healthcare.