interactive voice response news
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How to stop automated switchboards driving you barmy! Press 1 for frustration. Press 2 for fury. Meet the man who's unearthed the way to save your sanity when ringing the taxman or your bank
London :: United Kingdom | 5 days ago
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But Nigel, a 53-year-old IT contractor from Fawkham in Kent, doesn't just get mad...Catalogue: The 53-year-old became frustrated when he struggled to get through to his insurance company because of the different options available After that call, I
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Ear to the ground supplies customer feedback
Wellington :: United Kingdom | 6 days ago
Credibility
A Wellington company's world-first product can take you to 300 pubs and back in about 15 minutes, all the while helping you to improve your business. The product, a voice survey and feedback service developed by BigEars called Customer Radio, allows
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Man lists 12,000 call menu options
London :: United Kingdom | 9 days ago
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Call centre menu options catalogued by frustrated man Technology reporter, BBC News Retired IT manager Nigel Clarke has put the sequence of numbers required to access thousands of company phone services on his new website. Retired IT manager Nigel
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AVOXI Offers More Features Than Any Other Hosted PBX Provider
London :: United Kingdom | 18 days ago
Credibility
The trailing vendors, however, offered only seven features, on average. Only two essential features were offered by all eight vendors. (Photo: http://photos.prnewswire.com/prnh/20130508/CG08261 ) The most popular features offered, as viewed on
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StarTek, Inc. Sets Date to Announce First Quarter 2013 Financial Results
Greenwood Village :: CO :: USA | 22 days ago
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StarTek, Inc., a leading provider of high value business process outsourcing services, announced it will report first quarter 2013 financial results on May 9, 2013. A conference call will be held on the same day to discuss the Company's financial
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Contact Solutions Appoints Tim Koubek as Vice President of Sales
Reston :: VA :: USA | 1 month ago
Credibility
In his new role, Koubek will oversee the sales department and help support the aggressive growth strategy for the award-winning company. "Tim's resume reads like a how-to guide for success in sales. He brings the experience, knowledge and drive we
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TimeClock Plus to Attend Ellucian Live as Community Partner
New York City :: NY :: USA | 1 month ago
Credibility
With thousands of customers nationwide, TimeClock Plus representatives continually travel to customer locations, industry trade shows, learning conferences, and user group meetings. Ellucian is one of the most recognizable and comprehensive Higher
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Orange Business Services Leads Cloud-Based Contact Center Providers in Asia Pacific
Singapore :: Singapore | 1 month ago
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Orange Business Services has been named the leader among cloud contact center providers in Asia Pacific in a report published by research firm Current Analysis. (1) Orange was ranked the leader for its overall cloud contact center strategy, portfolio
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Cooking gas agents told to bear IVRS-SMS charges
Chennai :: India | 3 months ago
Credibility
While Hindustan Petroleum Corporation Ltd has decided to collect 32 paise per supply from the distributors, Indian Oil Corporation is working out details...IOC seems to be linked to last year's increase in the distributor commission. The Ministry of
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Interactions Corporation Wins Stevie® Award In 2013 Stevie Awards For Sales & Customer Service
Las Vegas :: NV :: USA | 3 months ago
Credibility
The Stevie Awards for Sales & Customer Service are the world's top awards covering sales, contact center and customer service. The Stevie Awards organizes several of the world's leading business awards shows including the prestigious American
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