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Despite commitments by companies to put "customers first," most organizations find it challenging to reconcile the needs of the customer with the demands of the business. Customer Dynamics is defined as the ongoing exchange of information, opinions,
This Frost & Sullivan Award was presented to AT&T for demonstrating excellence within its industry, by strategically investing its resources to tap the market potential for layer 3 VPN Services . IP VPN service provider, AT&T's global VPN network
North American Frost & Sullivan Award for Company of the Year. Earlier this year, the organization also received the Frost & Sullivan 2010 North American IP Surveillance Software Company of the Year Award. The truly successful technology
Atento, one of the world's leading Contact Center and Business Process Outsourcing (BPO) companies, has been presented with the prestigious Frost & Sullivan Latin America Market Share Leadership Award in the Contact Center Outsourcing Services Market,
While medical imaging can be a powerful and highly effective tool in evaluating the efficacy of different treatments, it has never been fully utilized in clinical trials mainly due to intrinsic challenges. These challenges include transporting vast
Movistar Chile has been presented with the prestigious Frost & Sullivan Chile Market Share Leadership Award in the Mobile Services Markets as a result of a recent and rigorous research process. Movistar is the market leader in the Chilean mobile
This award recognizes companies that offer unique value-added services to customers that allow them to achieve a faster time to market, increase operational efficiency, and effectively manage global supply chain complexities. SAP's "Perfect Plant"
Given the high costs to build, customize and maintain a fail-proof telecommunications infrastructure, some Communication Service Providers (CSPs) started to evaluate the total outsourcing of their networks to Network Equipments Providers (NEPs).
Location awareness is becoming an increasingly vital contributor to the North American mobile user experience. Although wireless carriers recognized the revenue potential of location awareness early in the game, with the emergence of smartphone
One of the main challenges facing the automotive world is to obtain continuous and affordable high-quality, high-speed data connection from the carriers. Global OEM Director at Parrot, in an interview with Frost & Sullivan , Global Growth Consulting