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The advanced analysis provided by InferX through the application of predictive analytics technology will significantly enhance the Agency's ability to make meaningfully comparisons, and evaluate key support measurement variables for our citizen
Smart Tax Offers Tools for e-Filers to Do Their Taxes Quickly and Easily Through April 17th, eSmartTax.com is providing the latest tax guidelines, tips, and online tools to help taxpayers e-file. Va. , March 21, 2012 /PRNewswire/ -- For e-filers
With the growing number of online tax preparation services available for the 2012 tax season, it is difficult for e-filers to pin-point the software that uses the latest web technology paired with excellent customer support for their program. The
IssueTrak, an internationally recognized leader in issue tracking, help desk and customer support software, today announced the release of IssueTrak Version 9.7. The primary focus of the new version is expanded process management capabilities.
Around The Clock Support Our specifically trained gaming customer support experts present a crystal clear interface to your players delivering a constant 24/7 access to real time
Salesforce launches Desk.com, slick social customer support software based on Assistly January 30, 2012 Sean Ludwig Enterprise cloud powerhouse Salesforce has launched Desk.com , a savvy customer support application that connects agents with e-mail,
January 29, 2012 Meghan Kelly As businesses use social media to promote and protect their brands, digital help desk Zendesk is seeing customer service move to the social world as well. The automated customer service representative annoys all of us.
Insurance companies are urging those who suffered damage in Monday morning storms to contact their insurers as soon as possible. Several of Alabama's largest insurers have deployed mobile units to storm damaged areas. Renee Carter, State Director for
Zendesk, the proven cloud-based help desk software provider, today announced the immediate availability of Zendesk for Windows Phone. This new mobile customer service app, designed specifically for Windows Phone, gives companies visibility into
A new study has shown that their service and that offered by electricity providers does not meet minimum requirements Customer service from telecommunications companies and electricity providers in Spain leaves a lot to be desired, and does not even