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19 February 2013 NewVoiceMedia’s true cloud contact centre solution, ContactWorld for Salesforce, has helped SHL, the global leader in talent measurement, make final cut at the Institute of Customer Service’s 2013 UK Customer Satisfaction
February 19, 2013 The dental, vision and hearing contact center at Ameritas Group, a division of Ameritas Life Insurance Corp., has been certified as a Center of Excellence by benchmarkportal,
Global states, "Many MSOs, wireline, and wireless carriers continue to operate legacy network technology while deploying and operating new technology and enabling new devices and services. This is extremely complicated and costly from both a monetary
The new questions will explore satisfaction rates after contacting customer service for help. Clients are currently surveyed after they receive their white pages phone number reports and after contacting customer service if they need further
February 16, 2013 Firmex Virtual Data Rooms is pleased to announce impressive results from its latest Net Promoter Score (NPS) survey, indicating strong levels of customer satisfaction. Firmex is a cloud-based http://www.
Based on feedback through review site ResellerRatings, Goedekers.com customer satisfaction has improved. February 15, 2013 Online retailer Goedekers.com has achieved a long standing goal with overall
CCC’s integrated customer satisfaction tool approved for use by Toyota-certified shops. Chicago. February 14, 2013 CCC Information Services and Toyota announced today that the CCC ONE™ UpdatePlus CSI
February 14, 2013 Replicon, the global leader in cloud-based http://www.replicon.com/web-expense?utm_source=PRweb&utm_medium=PressRelease&utm_content=
February 13, 2013 The United Shippers Alliance, a shippers association comprised of over 150 shipper-members across the country, is hosting a webinar on Wednesday, February 20th at 1:00 p.m...The presentation will take less than an hour and
In addition to the customer satisfaction score, Monetate also scored highest for application usability and administration, and is one of two vendors being particularly noted for bringing "legitimate innovation" to online testing user interface design.