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News tagged with “customer retention”. Found: 90 tagged news reports.
 

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Miami :: FL :: USA | 8 days ago

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The Plato Group have pointed out some of the major customer service issues that businesses should ensure are not taking place in their business...This could include: - Under-staffing - Not hiring the right kind of staff - Under-developing systems,

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Bangkok :: Thailand | 1 month ago

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While reaching out to a larger pool of prospects plays a part in exporters' success, the survey also confirms that having a presence in the same country as your clients carries a number of benefits. Specifically, 98 per cent of businesses say that

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Los Angeles :: CA :: USA | 1 month ago

Credibility Credibility of 5

What if I were to tell you that customer service is the secret to any business' success? You may consider this an old fashioned notion; I realize that in today's ultra-competitive business world, so many are focusing on things like SEO, email

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New York City :: NY :: USA | 3 months ago

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I write about customer service, customer experience, and hospitality...Stop fiddling with your pricing, stop tinkering with your technology, stop fishing for likes on Facebook. And start engaging with your customers one on one: Checking on them,

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New York City :: NY :: USA | 4 months ago

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Diligent Board Member Services, the governance app developer which was forced to restate its financial statements, has slowed its pace of new customer growth in the first three months of the year, and had a small dip in client retention amid

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Irvine :: CA :: USA | 4 months ago

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How Buffett, Musk and Other Multi-Billionaires Hit It Big (Interactive Graphic) 2. Build your growth strategy around a loyal and retained customer base. If you are constantly replacing customers you lose, that's no growth strategy at all. A loyal and

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Posted by: raysharma  | 

New York City :: NY :: USA | 4 months ago

Credibility Credibility of 1

Recruiting subscribers is a challenging task for any carrier, one that is matched by encouraging them to engage with the brand on social media. The American carrier C-Spire thinks it has found the

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San Francisco :: CA :: USA | 5 months ago

Credibility Credibility of 5

Anyone who has seen an episode of " Restaurant: Impossible " on the Food Network knows that restaurants need much more than mom's classic recipes to survive. According to a frequently cited study by Ohio State University on failed restaurants, 60% do

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Atlanta :: GA :: USA | 5 months ago

Credibility Credibility of 5

Even a small increase in customer retention rates by 5 percent can increase profits by 25 to 95 percent...Additionally, 28 percent of marketers report cutting advertising spending to fund digital marketing activities. "Customer retention through

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Auckland :: New Zealand | 6 months ago

Credibility Credibility of 5

Growing employee and customer loyalty 'a must in 2014' Customer Experiences, Fuseworks February 4, 2014, 8:48 am Business leaders are starting to realise that there is nothing more powerful than an organisation completely focused on both its people

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