customer loyalty news
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Corporate mindset might profit from free exchanges
Long Beach :: CA :: USA | 18 days ago
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Jean-Jacques Halans The corporation is a dangerously psychopathic institution. That's because it has a legally defined mandate to pursue its own self-interest no matter what harm it might cause to others, according to Canadian law professor Joel
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These Tech Companies Have the Most Loyal Customers
Alexandria :: VA :: USA | 22 days ago
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If you've walked around inside an electronics store like Best Buy recently, the sheer number of electronic choices with regard to tablets, computers, printers, smartphones, et al., can be overwhelming. Yet for all the consumer electronics we buy,
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Maritz and Badgeville Join Forces to Gamify Customer and Employee Loyalty
Missouri City :: TX :: USA | 3 months ago
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Maritz, the leader in customer loyalty and employee motivation services, and Badgeville, the #1 gamification platform, today announced a partnership to transform the traditional customer loyalty, sales incentive and employee recognition market.
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Multi-Channel and Cloud Virtual Contact Center Conference to be Held March 19 - 21
Herndon :: VA :: USA | 3 months ago
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Yankee Group and Vanguard Communications, presents the 3rd Annual Multi-Channel and Cloud Virtual Contact Center Conference on March 19-21. The event focuses on best practices in creating customer loyalty and retention strategies. Customers
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New Point Inside Mobile Shopper Data Show Indoor Location Technologies Drive 5x More Shopper Engagement
Bellevue :: WA :: USA | 3 months ago
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These data, collected through the 2012 calendar year from a range of retailers, show apps with in-store location and associated store-centric features drive five times more shopper engagement than identical apps without these features.
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Upcoming VIPdesk Webinar Reviews the Seven Travel Benefits that Drive Customer Loyalty
Sos :: France | 3 months ago
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VIPdesk is moderating a webinar on the “Seven travel benefits that drive customer loyalty.” This webinar, presented in collaboration with BMO Harris Bank, Chubb, Mandarin Oriental, IMG Golf, Luggage Free and International SOS, will be held on
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Bestselling "High-Tech, High-Touch Customer Service" Author Micah Solomon to be Speaker on Customer Service at Retail Customer Experience Executive Summit
San Diego :: CA :: USA | 3 months ago
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Micah Solomon will speak to Retail Customer Experience Executive Summit attendees in this 2013 summit. Apple Computer to The Ritz-Carlton to Operation Smile to Zappos to Four Seasons Hotels and Resorts – including much from his own business-building
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Cordys BPM Helps Savvis Improve Customer Loyalty
Putten :: Netherlands | 4 months ago
Credibility
February 06, 2013 Customers generate mounds of data about their buying behavior, preferences and frustrations...The resulting cross-functional, collaborative, customer-focused culture won Vovici’s “Innovator of the Year” award for Voice of
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Amazon and Samsung Unseat Apple As 2013 Customer Loyalty Engagement Index IDs Seismic Shifts in Consumer Emotional Engagement. Oh, and 11 Categories Turn Into Commodities.
Cairo :: NY :: USA | 4 months ago
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71 views Amazon and Samsung Unseat Apple As 2013 Customer Loyalty Engagement Index IDs Seismic Shifts in Consumer Emotional Engagement...If you watched the commercials on the Super Bowl this past Sunday it won't come as a surprise that consumers
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Top Brands Scheduled to Speak at Loyalty 360's Annual Loyalty Expo
Orlando :: FL :: USA | 4 months ago
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February 01, 2013 Kellogg Company will be among the leading brands speaking at this year’s event. Their session will demonstrate how Kellogg is managing a complex loyalty program, with multiple strategic and marketing partners to engage
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