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Jean-Jacques Halans The corporation is a dangerously psychopathic institution. That's because it has a legally defined mandate to pursue its own self-interest no matter what harm it might cause to others, according to Canadian law professor Joel
If you've walked around inside an electronics store like Best Buy recently, the sheer number of electronic choices with regard to tablets, computers, printers, smartphones, et al., can be overwhelming. Yet for all the consumer electronics we buy,
Maritz, the leader in customer loyalty and employee motivation services, and Badgeville, the #1 gamification platform, today announced a partnership to transform the traditional customer loyalty, sales incentive and employee recognition market.
Yankee Group and Vanguard Communications, presents the 3rd Annual Multi-Channel and Cloud Virtual Contact Center Conference on March 19-21. The event focuses on best practices in creating customer loyalty and retention strategies. Customers
These data, collected through the 2012 calendar year from a range of retailers, show apps with in-store location and associated store-centric features drive five times more shopper engagement than identical apps without these features.
VIPdesk is moderating a webinar on the “Seven travel benefits that drive customer loyalty.” This webinar, presented in collaboration with BMO Harris Bank, Chubb, Mandarin Oriental, IMG Golf, Luggage Free and International SOS, will be held on
Micah Solomon will speak to Retail Customer Experience Executive Summit attendees in this 2013 summit. Apple Computer to The Ritz-Carlton to Operation Smile to Zappos to Four Seasons Hotels and Resorts – including much from his own business-building
February 06, 2013 Customers generate mounds of data about their buying behavior, preferences and frustrations...The resulting cross-functional, collaborative, customer-focused culture won Vovici’s “Innovator of the Year” award for Voice of
71 views Amazon and Samsung Unseat Apple As 2013 Customer Loyalty Engagement Index IDs Seismic Shifts in Consumer Emotional Engagement...If you watched the commercials on the Super Bowl this past Sunday it won't come as a surprise that consumers
February 01, 2013 Kellogg Company will be among the leading brands speaking at this year’s event. Their session will demonstrate how Kellogg is managing a complex loyalty program, with multiple strategic and marketing partners to engage