Your Search Returned 16 tagged news reports
At companies like SpeedTrader, responsive customer service is a key element of the business model. No matter what industry you work for, the fact is that you clients don’t want to wait when they need an answer to a question right away.
OMI, a cloud-based customer communications provider, and Eclipse Corporation, a provider of enterprise document generation solutions, announced today a partnership which blends the capabilities of the two companies to provide a new and innovative
Weber is the Chairman and CEO of Racepoint Global, an advanced marketing services agency. He is a globally known expert in public relations and marketing services and frequent public speaker. Larry is also the author of four additional books on
February 20, 2013 Socious, a leading provider of online community software to businesses
February 19, 2013 Bell and Howell and Sefas Innovation Inc. have announced an expansion of their existing partnership to provide an integrated solution to help traditional print and mail operations rapidly transition into multi-channel
www.servicedynamics.com">Service Dynamics is the new name of AutoEforms, evolving to better suit the company’s strength in service applications for the auto industry. It texts the salesperson who originally sold the vehicle that their customer
January 22, 2013 Even in 2013, many companies struggle to see a clear line between their online community strategy and the return on their investment. Though social business professionals in the trenches buy into the potential for a
Jive Software was recently selected by StrongMail as the social business platform for both their customer and employee communities. According to a recent survey of StrongMail customers, 50% of respondents reported having reduced their use of
Computershare Limited (ASX:CPU), a leading financial services provider for the global securities industry, today announced that they are expanding their production capabilities for West coast clients through their Communication Services division.
I'm heading out to the DMA conference in San Francisco this weekend. I'm looking forward to hearing the latest industry news, learning more about new digital marketing channels, and gaining a firm grasp of the customer communication management (CCM)