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News tagged with “customer care”. Found: 160 tagged news reports.
 

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Armonk :: NY :: USA | 13 days ago

Credibility Credibility of 5

IBM just reported its quarterly earnings and it's full of good news. It reported darnings per share of $4.32 and revenue of $24.36 billion...Wall Street analysts expected $4.29 cents EPS on $24.12 billion in revenue...The expectations for profits

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New York City :: NY :: USA | 15 days ago

Credibility Credibility of 5

Lithium Technologies today announced the general availability of Lithium Social Web (LSW) Analytics as an extension to the LSW platform, which enables organizations to engage on social channels at scale. LSW Analytics is the first tool that empowers

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San Juan :: Puerto Rico | 1 month ago

Credibility Credibility of 5

Care centers achieve the "Center of Excellence" distinction based on best-practice metrics drawn from the world's largest database of objective and quantitative data that is audited and validated by researchers from BenchmarkPortal. "We are truly

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Nice :: France | 1 month ago

Credibility Credibility of 5

Amdocs, the leading provider of customer experience systems and services, released the findings of a research study that identifies  social media as an emerging channel for consumers seeking customer-care assistance. The research highlights an

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New Delhi :: India | 2 months ago

Credibility Credibility of 5

After completing acquisition of IBM Daksh , Concentrix is now focussing on strengthening its analytics and developer base in India with plans of investing up to US $ 25 million (over Rs 146 crore) in the next 24 months. Of its 45,000 employees

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London :: United Kingdom | 3 months ago

Credibility Credibility of 5

Wilsons Leather, a 114-year-old maker and retailer of fashion apparel and accessories, is a division of AM Retail Group.  The specialty retailer will use Innotrac's fulfillment, business intelligence suite and customer care capabilities for their

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Mumbai :: India | 4 months ago

Credibility Credibility of 5

Companies in Doha invariably promise efficient service, but customers, by and large, are dissatisfied and feel that the service providers often fail to be friendly.   Many say customer care is unsatisfactory everywhere in supermarkets, banks, fast

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Doha :: Qatar | 4 months ago

Credibility Credibility of 5

The customer is king for them until he has bought their product or service; after that, his status is downgraded to that of a servant.   People complain that customer care staff, who are supposed to help them, leave them dispirited. Often when a

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Nairobi :: Kenya | 5 months ago

Credibility Credibility of 5

An employee at the National Hospital Insurance Fund headquarters in Nairobi is badly in need of lessons in customer care or should be redeployed before she drives the parastatal's image beyond repair, says Robert Keengu...The people opposed to the

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Prague :: Czech Republic | 5 months ago

Credibility Credibility of 5

There were four co-founders of the business and we started as a social media agency...He basically told us: Hey guys, Facebook is going to be big.' So we said, okay.' We started focusing on developing applications and campaigns and basically

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