contract customer news
Your Search Returned 9 tagged news reports
J.D. Power and Associates Reports: Satisfaction With the Wireless Customer Care Experience Differs Considerably Between Contract and Non-Contract Users
Ars :: France | almost 2 years ago
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Verizon Wireless Ranks Highest in Wireless Customer Care Performance among Full-Service Providers, While Boost Mobile Ranks Highest among Non-Contract Customers Among customers who sign a contract for wireless service, overall customer care
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Sprint adds customers, continues to lose money
Overland Park :: KS :: USA | almost 2 years ago
Credibility
Its gains came among customers who buy service from month-to-month and customers who buy service with a two year contract under the Sprint brand. Defections from contract customers still on the former Nextel Partners network Sprint operates outpaced
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Everything Everywhere sees turnover fall as Ofcom cuts kick in
London :: United Kingdom | almost 2 years ago
Credibility
Everything Everywhere, the company formed by the merger of Orange and T-Mobile, has seen earnings fall as Ofcom's price cuts come into force. Photograph: Peter Macdiarmid/Getty Ofcom cut the price of calling mobile phones in April, a move which is
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Fast 4G and cute ads didn’t help T-Mobile from losing 471k contract customers
San Francisco :: CA :: USA | 2 years ago
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Fast 4G and cute ads didn't help T-Mobile from losing 471k contract customers May 6, 2011 Devindra Hardawar T-Mobile had a hard time holding on to subscribers in the first quarter, despite the carrier's cute Apple-esque TV ads and every-increasing 4G
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J.D. Power and Associates Reports: Prevalence of Non-Contract Monthly Service Plans Continues to Grow, as Product Offerings Become More Competitive with Those of Traditional Contract Service Plans
Westlake Village :: CA :: USA | 2 years ago
Credibility
Nearly one-half of all non-contract wireless customers currently use monthly service plans rather than a pay-as-you-go plan option, according to the J.D...The study, now in its sixth year, measures customer satisfaction The study finds that product
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Sprint revenues, customer base grew in 2010, but big losses continue
Kansas City :: MO :: USA | over 2 years ago
Credibility
Sprint Nextel Corp. looks a lot sturdier than it did a year ago, and management promises more improvements ahead. But there are still big losses blame Sprint's high network costs, interest expenses and other drags on earnings and stiff competition
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Sprint adds 1 million subscribers, posts revenue growth but suffers another loss
New York City :: NY :: USA | over 2 years ago
Credibility
Sprint Nextel Corp. said it added more than 1 million new subscribers and posted revenue growth during the final months of 2010, pushing its total wireless customer count to its highest level since June 2008. The Overland Park-based wireless company
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How Sprint survives its big, big losses
Kansas City :: MO :: USA | over 2 years ago
Credibility
Under CEO Dan Hesse, the once damaged Sprint brand has regained acclaim in the marketplace. Customers now report favorable experiences at the nation's third-largest wireless communications company...Sprint's net losses including a larger-than-
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J.D. Power and Associates Reports: Improvements in Service Offerings and Network Performance Drive Increase in Customer Satisfaction With Wireless Non-Contract Service
Westlake Village :: CA :: USA | over 2 years ago
Credibility
Overall customer satisfaction with wireless non-contract service providers has increased considerably since 2009 as customers respond to new service offerings, aggressive pricing strategies and improved network quality, according to the J.D.
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