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News tagged with “contact centers”. Found: 281 tagged news reports.
 

Your Search Returned 281 tagged news reports

 
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London :: United Kingdom | 21 days ago

Credibility Credibility of 5

Innotrac Corporation, a best-in-class commerce provider integrating digital technology, fulfillment, contact center and business intelligence solutions, today announced that Mesale Solomon has joined the company as Senior Vice President of Human

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Saas :: Switzerland | 1 month ago

Credibility Credibility of 5

Fortune 500 financial services company is migrating its Quality Management (QM) to the cloud as part of the effort to unify and streamline customer service operations across multiple divisions and locations. Recognized as one of the most admired

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San Juan :: Puerto Rico | 1 month ago

Credibility Credibility of 5

Care centers achieve the "Center of Excellence" distinction based on best-practice metrics drawn from the world's largest database of objective and quantitative data that is audited and validated by researchers from BenchmarkPortal. "We are truly

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London :: United Kingdom | 2 months ago

Credibility Credibility of 5

Commerce event, with 10,000 attendees, 200 speakers and a 250,000 sq. ft. exhibit hall. Innotrac will showcase its fulfillment, contact center, integration and technology capabilities at the tenth annual trade show.  New product offerings will also

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New York City :: NY :: USA | 3 months ago

Credibility Credibility of 5

The recognition comes in the Small Center category, which is for those service centers with less than 100 staff members. I'm extremely proud of our Technical Services Support team for receiving this industry-wide recognition for their unmatched

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Reston :: VA :: USA | 3 months ago

Credibility Credibility of 5

Hyatt has selected Unify , formerly known as Siemens Enterprise Communications, and systems integrator Arrow S3, a division of Arrow Electronics Inc., to deliver a world-class contact center solution intended to enable Hyatt to improve responsiveness,

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Columbus :: OH :: USA | 3 months ago

Credibility Credibility of 5

Uptivity (formerly CallCopy) is pleased to announce that it has been selected as one of The Columbus CEO Magazine and 10TV Top Workplaces. The Top Workplaces are determined based solely on employee feedback. The employee survey is conducted by

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California City :: CA :: USA | 3 months ago

Credibility Credibility of 5

Zeacom's minimalist agent interface, TouchPoint, which is developed in Auckland and now sits at the center of Enghouse Interactive's broad product portfolio. A single-click within TouchPoint provides access to a suite of complementary Enghouse

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Saas :: Switzerland | 3 months ago

Credibility Credibility of 5

Contact is gaining traction with its triple-threat combination of cloud technology, contact center expertise and health industry experience. Pressured to reduce operational costs and to radically improve service delivery, many healthcare

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Columbus :: OH :: USA | 3 months ago

Credibility Credibility of 5

Contact flexible call management software helps schedule agents meet service levels and deliver essential and timely management information. Real-time ACD monitoring, historical call reporting and cradle-to-grave views available via a web portal

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