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The agreement kicks off a co-marketing relationship for identity theft protection services between the two companies. "Given that Experian Consumer Direct provides an extensive suite of credit monitoring and identity protection products, like
Local trading standards officers will deal with the OFT's previous high-profile work in taking on major consumer issues. BBC business editor Robert Peston said: "The big question is whether local trading standards offices will have the resources or
Second hand car dealers are using sales tactics in the style of Arthur Daley (right), from the BBC's hit Seventies show, Minder The OFT says about 3.6 million second hand cars are bought each year, with consumer spending a total of 24billion. But
Complaints about second-hand cars bought from independent traders top a list of the most common consumer gripes for the fourth year running. There were 50,790 calls and e-mails from unhappy customers to advice service Consumer Direct in 2009.
Sandra Haurant and Lisa Bachelor explain your consumer rights You never want to hear Noddy Holder wish you merry Christmas again; you know that your homemade turkey curry isn't a patch on your favourite takeaway and the waste paper basket is full of
Complaints about second hand cars bought from independent dealers have once again topped the list of complaints received by government-funded advice service Consumer Direct. Consumer Direct advisors answered almost 1.6 million calls and emails in