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Complaints to Energy Ombudsman double You and Yours Customers have complained of being "switched" without permission The number of complaints about energy companies has more than doubled, the Energy Ombudsman has said. The Ombudsman told BBC Radio 4'
But people across the UK won't feel that at all they only thing they can feel is their pockets being hit. Average earnings are £1,477 a year lower than they were at the time of the last general election. This means that, in real terms, workers are on
The fine is the largest ever imposed on an energy supplier by Ofgem. Ofgem said SSE, formerly known as Scottish and Southern Energy, was guilty of management failures that led to "prolonged and extensive" mis-selling. The mis-selling relates to
Ofgem wants to protect businesses from 'rogue' brokers Energy is a big part of the costs of most businesses Energy regulator Ofgem is urging the government to give it the power to protect firms from what it calls rogue brokers, mis-selling energy
27 November 2012 Energy giant E.on has been forced to return 1.4million to customers who were wrongly charged when they moved to other providers after a price increase. The cash will go to 94,000 households which were hit by unfair exit fees or were
Andrew Milligan/PA The energy regulator, Ofgem, failed to implement its own consultants' recommendation a year ago to tighten up the way energy companies report trading activities and admits it may now have to revisit the issue. The energy watchdog
40 percent of households are investigating changing energy suppliers, according to research Two-fifths of households are looking into switching energy providers following a recent string of price rise announcements, according to a study.
Residents of mobile home sites suffer unscrupulous, intimidating or even criminal behaviour from site owners and operators, a watchdog report claims. Consumer Focus Wales found many people thousands of pounds out of pocket due to high rents, poor
The Australian Competition and Consumer Commission is seeking a $1.95 million penalty against the company, even though it is in liquidation and unlikely to be paid...It wants to fine Mr Polis $100,000, even though he claims not to have any money,
South Australia's energy watchdog scheme has been expanded to include the state's water industry. THE Energy Industry Ombudsman will now be known as the Energy and Water Ombudsman SA, and may be called on to resolve disputes between SA Water and its