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News tagged with “based contact”. Found: 7 tagged news reports.
 

Your Search Returned 7 tagged news reports

 

Manila :: Philippines | 7 months ago

Credibility Credibility of 5

Fenero provides affordable, reliable and easy-to-use cloud-based contact center software solutions for small, medium and large contact centers and call center outsourcers worldwide. Story: For the past 10 years, Fenero's founder and CEO, Marlon

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Mountain View :: CA :: USA | 9 months ago

Credibility Credibility of 5

Interactive Intelligence leveraged its early mover advantage to become the market leader with a 54 percent year-over-year cloud revenue growth rate in 2012, much higher than the market growth rate of 13 percent. Importantly, even while its cloud

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Farmington :: NM :: USA | over 1 year ago

Credibility Credibility of 5

Firms are recognizing that customers have increasingly more influence over how they interact with companies. Contact centers are changing in terms of their strategy and operational delivery. A few noteworthy trends to watch out for include:

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Sydney :: Australia | over 1 year ago

Credibility Credibility of 5

The contact centre market in Australia is expected to experience a major transformation as cloud based solutions and mobile devices change the way organisations provide customer service. Cloud based contact centre solutions are expected to gain

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Mountain View :: CA :: USA | over 2 years ago

Credibility Credibility of 5

Based on its recent analysis of the hosted automatic call distributor (ACD) and hosted agent performance optimization (APO) markets, Frost & Sullivan has recognized Echopass Corporation (Echopass) with the 2011 North American Frost & Sullivan Award

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Logo :: Burkina Faso | almost 3 years ago

Credibility Credibility of 5

Contact centers have a limited selection of hosted voice, email and chat solutions, forcing them to invest six figures or more on premises-based infrastructure until now. Telesphere's relationship with CosmoCom provides businesses and contact center

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Norcross :: GA :: USA | over 3 years ago

Credibility Credibility of 5

Inc. a 20+ year pioneer in hosted and cloud-based contact center technologies today unveiled a new website designed to help Enterprises keep track of fast moving developments in cloud-based contact centers. President & CEO.  "With so much discussion

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