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DON DELILLO ON KEITH NEUDECKER: "I think he may be suffering some sort of dissociative amnesia that the shock of the attacks induced in him. And when he listens to Florence describe her experiences in the same tower in which he was working, he tries desperately to see himself on those stairways. But he does only fleetingly. They do perhaps remember 1 or 2 of the same things. Beyond that, he's at a loss."