J.D. Power and Associates Reports: Spending Sufficient Time Explaining Mobile Device Operation is Critical to Higher Satisfaction With the Wireless Retail Sales Process
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J.D. Power and Associates Reports: Spending Sufficient Time Explaining Mobile Device Operation is Critical to Higher Satisfaction With the Wireless Retail Sales Process

Westlake Village : CA : USA | Feb 17, 2011 at 6:19 AM PST
Source: PR Newswire
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T-Mobile Ranks Highest in Wireless Retail Sales Satisfaction for a Fourth Consecutive Time The study finds that as the amount of time spent during the wireless retail sales transaction increases, customer satisfaction generally declines. Among customers who wait longer than two minutes to be greeted... FULL ARTICLE AT PR Newswire
 
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