Invisible hands of the mystery shopper
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Invisible hands of the mystery shopper

Mumbai : India | Mar 05, 2010 at 12:23 PM PST
Source: Daily News & Analysis
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Even before she sets foot in the shop, she marks the store on parameters like “does the window display make her want to enter the shop and does it attractively display Nokia models, one of the brands the store has taken dealership for”. Once in, she exhausts a list of questions on the salesperson to see whether... FULL ARTICLE AT Daily News & Analysis
 
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