News Source: The Age
| about 1 month ago
THE recent explosion in the number of smart phones and other mobile broadband devices has triggered a sharp rise in complaints to the industry ombudsman. Telecommunications Industry Ombudsman Deirdre O'Donnell yesterday warned mobile phone users they...
News Source: Epoch Times
| about 1 month ago
Data-receiving high-tech "smart" mobile phones may be all the rage among teenagers but when the bill arrives in the mail, it often sparks rage of another kind from parents. Or as Telecommunications Industry Ombudsman (TIO) Deirdre O'Donnell dubs...
News Source: The Australian
| about 1 month ago
Some 230,065 complaints were lodged with the Telecommunications Industry Ombudsman according to its 2008/09 annual report, with more than half of those attributed to Telstra...The telco recorded a total of 103,831 complaints relating to problems...
News Source: Australian Broadcasting Corporation
| about 1 month ago
The Telecommunications Industry Ombudsman's office dealt with over 230,000 complaints against communication companies in the last financial year. More than 100,000 of these were made against Australia's biggest telco, Telstra...The ombudsman, Deirdre...
News Source: The Age
| about 1 month ago
Releasing the Telecommunications Industry Ombudsman's annual report today, the ombudsman, Deirdre O'Donnell, revealed 230,065 complaints had been lodged by consumers and small business. Billing and payment of telephone and internet services was the...