News Source: The Australian
| about 1 month ago
THE Big Four banks have been belted in a customer satisfaction survey that puts them well behind credit unions and building societies. The NAB, Commonwealth, Westpac and ANZ are most disliked for high fees, shabby service and reluctance to pass on...
News Source: Australian Broadcasting Corporation
| about 1 month ago
NAB, ANZ, Westpac and the Commonwealth - have been ranked at the bottom of a survey by consumer group Choice. The survey found people who bank with credit unions or building societies are significantly more satisfied than customers of the major banks.
News Source: Sydney Morning Herald
| about 1 month ago
October 1, 2009 - 10:00AM How Australia ranks its financial institutions by customer service: Credit Union Australia - 84 Teachers Credit Union - 84 ALL BUILDING SOCIETIES - 83 ALL CREDIT UNIONS - 83 Bendigo Bank - 82 MECU - 81 ME Bank - 80 HSBC...
News Source: The Courier-Mail
| about 1 month ago
According to about 3000 respondents surveyed by consumer advocate Choice, NAB was the worst, with a customer approval rating of 61 per cent, followed by the Commonwealth on 64 per cent, Westpac on 65 and ANZ on 66 per cent. It was credit unions who...