From zeroes to heroes
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From zeroes to heroes

Singapore : Singapore | Nov 02, 2012 at 10:25 AM PDT
Source: Sydney Morning Herald
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Peter Braig One year on from Qantas's grounding, how satisfied are its customers?...The chief executive of Qantas, Alan Joyce, is putting his faith in science to raise the airline's service standards as it struggles to put its haemorrhaging international division back in the black and gambles on... FULL ARTICLE AT Sydney Morning Herald
 
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