The certification for both standards was issued by SGS, one of the leading certification companies in the world. Within the Philippines there are only a few companies that hold certifications for both standards and MicroSourcing is proud to be part of this small group of outstanding companies.
Sophie Woo, MicroSourcing's VP of Operational Excellence, spearheaded the project team assigned to achieving both certifications. Sophie explains: "Our quality and information security management system helps a great deal in assuring that our clients experience a consistent high quality of service. We measure customer satisfaction on a continuous basis and our well documented processes enable us to have an open and constructive discussion with our clients on how to improve their experience. The company furthermore undergoes periodic audits to ensure continual improvement in our service delivery and to assure that we are consistently aligned with international standards and industry best practices".
Data security is an ever increasing concern to companies who work with an offshore delivery center. MicroSourcing therefor decided to not only pursue the ISO 9001 quality standard but also go for the ISO 27001 information security certification. The company had a sterling reputation in terms of the quality of its people, processes and systems but to this we can now add a solid data security standard that goes a long way in assuring our clients that MicroSourcing is able to comply with the constantly evolving legal and regulatory data security environment.
MicroSourcing's CEO, Philip Kooijman, concludes: "Achieving ISO 9001 and ISO 27001 certification is another great milestone for our rapidly growing company. Our service delivery model already give our clients an unprecedented level of transparency and control over their offshore operations at MicroSourcing. This has always helped greatly in reducing the risks that our clients and prospective clients associate with offshore delivery centers. With these ISO certifications we can further strengthen our position as the best partner for offshoring to the Philippines".
MicroSourcing is an offshore outsourcing solutions provider which specializes in setting up, hosting and managing operations in the Philippines on behalf of companies from all over the world. Nona Tajanlangit
VP for PR and Marketing
Tel: +63 2 437 1000
Mobile: +63 917 517 3825
For the original version on PRWeb visit: http://www.prweb.com/releases/prweb2012/8/prweb9848504.htm