Not warm and fuzzy at BCBS of Rhode island
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Not warm and fuzzy at BCBS of Rhode island

Boston : MA : USA | Aug 08, 2012 at 8:18 PM PDT
Source: Running a Hospital
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Rhode island Facebook friend Nancy Thomas, President of Tapestry Communications , reported from Rhode Island last week: No one would believe it. Blue Cross has now taken away the seats in their waiting room in the lobby...When you finally get called in to talk to 1 of the 2 customer service reps, she tells... FULL ARTICLE AT Running a Hospital
 
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