March 20, 2012
CSG (Culture.Service.Growth.), America’s leading veteran-owned contact center outsourcing firm, is proud to announce the addition of Rosemary Puente to its executive team as the Vice President of Operations...We are building a team that has prior experience working together. He added, “We are growing at over 500% annually for the past 2 years and continue to attract talent that is interested in an employee-focused culture."
“Our philosophy is simple -- create a great environment focused on front-line employees, and they'll deliver amazing service to our clients,” said CEO Tim Montgomery. “The first thing we talk about each day is our company culture and how the leadership team's actions will impact our environment.” CSG's centric focus on culture and respect for employees has attracted the attention of the industries best call center leaders. As a result, CSG recently added two new Directors to its leadership team...Robert Vasquez is directing the Workforce Planning group and has led workforce management teams at Citigroup, Wells Fargo and World Savings.
CSG is hiring for more than 50 new call center positions in its San Antonio call center...Founded by two of the most experienced and respected experts in customer service and contact center management, CSG offers affordable, world-class outsourcing solutions to organizations committed to delivering high-quality customer experiences. CSG has grown considerably over the past 12 months and is committed to delivering an outsourced operation that is unsurpassed in quality. CSG has retained highly experienced leaders with track records of successfully delivering superior call center results, best in class operational efficiency, and employee-centric culture development. Having served as advisers to some of the world’s most recognized and celebrated customer care organizations, CSG’s services include contact center outsourcing, back-office outsourcing, and consulting.
For more information, please visit http://www.cultureservicegrowth.com
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