Ruby Receptionists Named #3 Best Company to Work for in Oregon

www.callruby.com" title="Ruby Receptionists">Ruby Receptionists, a leading provider of live virtual receptionist services, earned the #3 ranking for medium-sized companies in Oregon Business Magazine’s annual “100 Best Companies to Work For” list. Oregon Business, which has been producing the “Best Companies” rankings for 19 years, generated this year’s list based on approximately 14,000 employee surveys and a benefits report from each company. The medium size category is comprised of the top 34 highest-scoring companies with 35-99 Oregon employees...This enables us to deliver superior customer service while fostering an empowering, positive and enjoyable workplace for our employees.” Nelson, who accompanied the “100 Best” awards banquet with 50 Ruby employees, noted that she was especially proud when the awards presenter introduced the company by saying, “It’s just a big circle of love over at Ruby.”

Two of the key factors cited in the surveys that led to Ruby’s #3 ranking include an emphasis on decision-making and trust — the company utilizes comprehensive training and proprietary software to empower its virtual receptionists and staff to deliver exceptional customer service to Ruby clients and callers. One example includes access to company-sponsored gift cards and an Amazon.com account so employees can spontaneously reward clients with small, thoughtful gifts that support Ruby’s “Practice WOWism” core value.

Ruby’s community-driven approach to management and communication also played an important role in employee surveys. Employees also noted the company’s “killer parties” as yet another highlight of working for Ruby...Eleven of Ruby’s 70 current employees will become eligible for sabbatical this year...Ruby leverages proprietary technology and its people live four Core Values – “Foster Happiness,” “Practice WOWism,” “Create Community” and “Innovate” – to deliver its unique vision of customer service. Founded by Jill Nelson in 2003, Ruby Receptionists was named one of the "100 Best Companies to Work for in Oregon” in 2010, 2011, and 2012 (Source: Oregon Business) and has ranked as one of Oregon's fastest growing companies for four consecutive years (Source: Portland Business Journal). For more information about Ruby Receptionists, visit http://www.callruby.com.

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