Charter Oak State College.
Charter Oak worked closely with ePlus Technology, a Cisco Gold Certified Partner with Cisco Master Unified Communications Specialization, to analyze its business objectives and technical requirements. ePlus designed a Cisco UC solution that provided the requisite functionality, integrated with existing network components, is scalable to meet future needs, and has the high availability and reliability needed to attract and retain students and improve customer service. ePlus was engaged on the initiative for pre-sales design, project management, installation, and end user training.
“We had many partners that provided input and assistance with this project. Rather than one group making a decision, we brought together leadership from several state agencies to help us learn and develop a solution that would provide unparalleled customer service for our growing population of online students,” said George Claffey, Charter Oak’s Chief Information Officer. “Today’s online learners don’t always pick up the phone. The Cisco UC system will provide students, faculty and staff multi-modal support through voice, chat, and interactive video conference...The college offers 16 workforce relevant degree programs that can be completed online, including Business Administration, Health Care Administration and Public Safety Administration among others. Charter Oak is accredited by the New England Association of Schools and Colleges and reports to Connecticut’s recently formed Board of Regents. Founded in 1973, the College has over 11,000 alums.
About ePlus inc.
ePlus is a leading provider of technology solutions. ePlus enables organizations to optimize their IT infrastructure and supply chain processes by delivering world-class IT products from top manufacturers, professional services, flexible lease financing, proprietary software, and patented business methods. Founded in 1990, ePlus has more than 750 associates in 20+ locations serving federal, state, municipal, and commercial customers...For more information, visit http://www.eplus.com, call 888-482-1122, or email info(at)eplus(dot)com.
ePlus is a Cisco Gold Certified Partner and has achieved Cisco Master Specializations in Security and Unified Communications as well as the Cisco Managed Services Master Certification. In addition, ePlus holds Cisco Specializations in Advanced Routing and Switching, Advanced Data Center Storage Networking, Advanced Data Center Networking Infrastructure, Advanced Wireless LAN, and Cisco Authorized Unified Meetingplace Partner as well as Cisco ATP designations in Cisco TelePresence Video Master, Video Surveillance, and Data Center Unified Computing. For more information about Cisco solutions from ePlus, visit http://www.eplus.com/cisco.
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