NetBank Technical Enquiries – 48169.

Since you added extra security I'm having lot of trouble accessing netbank because I keep getting error messages send/don't send to Microsoft. It doesn't matter which I click, it shuts the internet down and I'm having to try logging on again. I have had lot of trouble. If I click on the Netbank button as I used to do before, I get a pop up message on the bottom right of the screen telling me blocked. An error message comes, closes the internet and I must log on all over again. Since I e~mailed my new phone number I received instructions how to register in my details but I can't seem to be able to find it so when I tried to register I had a hell of a time until I decided to use contact us. It took me two hours to do what I usually do in five minutes. Please advise me by e~mail what I should do. 15/3/2005. Dear Miron,Thank you for your recent email to the Commonwealth Bank's Email Support Team. Please note, we are unable to action your request via email. To update your contact details for:Commonwealth Bank accounts: if you have a NetBank client number you can update your details through NetBank under ‘my details’ option in ‘admin & services’. Alternatively, contact our Customer Service Centre on 13 2221, and one of our Customer Service Representatives will be able to assist you. If you are overseas, you can contact us on +61 13 2221. Please note that international telephone charges will apply to calls made direct to this number. If you are unable to contact the Customer Service Centre, please send a signed written request to the Commonwealth Bank branch where your accounts are held. Branch address details can be found at: commbank.com.au/locateus/default.asp or, you may visit any Commonwealth Bank branch. For general information, please do not hesitate to visit our web site at: commbank.com.au/NetBankYours sincerely, ChrisEmail Support TeamCommonwealth Bank of Australia ABN 48 123 123 124Visit: commbank.com.au For the bank records of my savings account.MIRON LOVRIC.ACCOUNT NO: 2502 1025 0587I have a new phone number, please delete the oldnumber 5017257, it has been disconnected.New details are,International country code 0063.Local area code, 38,Ph No: 2356921.regards Miron.4/3/2006. commbank@cba.com.auThank you for your recent letter explaining the new netbank to me. I’m already aware of the new rules and I made the breakthrough by updating my personal details because the new netbank wouldn’t allow me to view my account details, it kept rejecting my password and login details till I decided to register my personal details online. I’m alright now and thank you for my cheque book that arrived safely on June sixteen also. 21/6/2005. banking@ombudsman.comWould you be able to to give me the e~mail contact address of the Banking Ombudsman in Melbourne, Australia? 7/6/2005. netbank@cba.com.auThank you for your contact. After I e~mailed netbank, I found that there was a slight change on your website. New Netbank. I used to type www.commbank.com.au and open the homepage, then click on login to Netbank and be taken to the login page. Not anymore as I discovered. From the homepage, after doing some search I found to login I have to type www.netbank.commbank.com.au and I was able to view my account and print from the internet. 7/6/2005.