e~mail support. 15/3/2005.

Thank you for your contact, I will try tomorrow to get the Java Virtual Machine program, but I don't know if it is available in a backward country like the Philippines yet. I can't download any programs at all from the internet because I keep getting a blocked message. It was different while I had the Globe Broadband, but since I changed my phone number, the new company only has dialup searches, they don't have the broadband yet. However the price of the telephone rental and phone calls is far cheaper than Globe. My belief why Globe were so expensive and still are, is because they are the German Telecom, and everything has to go through Germany before Manila can doanything at all. Cruztelco are cheap because they are the American Telecom AT&T and are well established in the Philippines. Globe are like Optus, very hard indeed. Dear MironThank you for your recent email to the Commonwealth Bank's Email Support Team. The NetBank and the Commonwealth Bank Home pages are accessible with Internet Explorer 6.0 using default settings. If you have modified your browser settings you may see a blank screen or experience pages that do not successfully load. We recommend that you test your browser settings to ensure they are compatible with NetBank.To determine if your browser meets our requirements, please take our browser test: commbank.com.au/NetBank/Technical.asp We have received some indications from users of Windows XP and IE6 that they experience improved performance by starting NetBank via the following direct URL:netbank.commbank.com.au Please ensure you have installed the latest version of ‘Java Virtual Machine’. You can find the update at the Sun Microsystems web site. java.com/en/index.jsp If you continue to experience difficulties, our NetBank Technical Help Desk can be contacted on 13 2828, 8am to 8pm Sydney time, Monday to Friday for further assistance. For general information, please do not hesitate to visit our web site at:commbank.com.au Yours sincerely, GaiEmail Support TeamCommonwealth Bank of Australia ABN 48 123 123 124Visit: commbank.com.au Want to see how NetBank works? Test drive NetBank Visit: commbank.com.au/netbank/testdrive.asp Before making any decisions about our products, please refer to the Commonwealth Bank's Financial Services Guide and relevant Product Disclosure Statement at: commbank.com.au/productdisclosurestatements/default.asp