Is Ipsy ripping off its customers?

Is Ipsy ripping off its customers?

Las Vegas : NV : USA | Jul 31, 2013 at 11:57 AM PDT
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Decay 2.0

If you haven't heard of Ipsy yet, it's a makeup subscription service that delivers a bag to their members each month containing five to six different items. They've been around for quite a while, and are growing by leaps and bounds with each month that passes. Unfortunately, it looks like Ipsy is also struggling -- struggling with item equality for their members. Today they unleashed a sneak-peak for their August bag, but immediately it was made apparent that some members are going to be left with cheap leftovers while others will be given an expensive lip product. This has naturally sparked backlash, and Ipsy isn't handling it very well.

Some subscribers of this makeup sampling service will be getting a $22.00 tube of Urban Decay Revolution Lipstick as one of the five+ items in our August bags. However, other members will be getting a stick of lip balm valued at no greater than $3.99 -- and the stuff isn't even in an impressive package on top of the insulting value when compared to the Urban Decay that others will be getting.

This is a repeat of last month when some Ipsy subscribers received a package of Benetint by Benefit -- valued at nearly $40.00 -- but others got some cheapo face scrub and roll-on perfume -- or orange nail polish (yuck!). It seems that every month there are some high quality and high end cosmetics being handed out to a select few of Ipsy's subscribers, while many of their members end up feeling bummed out about the service that they are paying for.

But you only pay $10.00 a month!

Ipsy can be worth it at times with each bag coming stuffed with nifty items, but when some members are getting items valued at $20.00 or more and the rest of us get items valued at $3.00, then there is a clear and present issue. Furthermore, Ipsy's treatment of its members today on its official Facebook page is downright deplorable. Several women voiced their discomfort with this latest stunt, and the person behind Ipsy's social network campaign has been deleting all negative feedback right-and-left.

So there you have it: Ipsy is giving some of its members items valued at over $20.00 in their bags, while other subscribers end up getting the scraps that are left over. Some of us subscribers feel ripped off -- and feel like Ipsy is taking advantage of its loyal customers who have paid for their service. Do you think this subscription service is a ripoff? It rivals with another sub service called Birchbox, which so far has not done anything nearly this shady to its subscribers.

I can tell my readers this much: If I am one of the unlucky subscribers that gets the scraps -- i.e., the cheap lip balm -- I will be unsubscribing, and I encourage any of my sisters-in-glam to do the same.

Click here to read more by Chelsea Hoffman or fan her Facebook page to follow her latest projects. If you’re interested in learning about criminal profiling, missing persons or serial killers, consider enrolling in the Crime Studies class taught by crime analyst and profiler Chelsea Hoffman!

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Ipsy angers many of its subscribers with unfair product offer...
Chelsea Hoffman is based in Henderson, Nevada, United States of America, and is an Anchor on Allvoices.
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