Food Stamp System in Pennsylvania down Statewide

Food Stamp System in Pennsylvania down Statewide

Hermitage : PA : USA | Nov 16, 2012 at 10:50 AM PST
Views: Pending
Back of EBT (Food Stamps) Card

At 6 a.m. EST today, the EBT System experienced a system failure.

Those looking to check their Food Stamp balance through the telephone service were greeted with an unfamiliar voice stating, "We're having technical difficulties at this time, please try again later."

Many who decided to go shopping to buy some milk or bread for their selves or their families were turned away at the checkout counter at the sight of the EBT card in their hand.

After speaking with a local welfare office, it was reported that this issue was state wide, and that the earliest predicted 'fix' would be this evening. However, even more troubling, they are unsure how this crash will ultimately affect the balances of the EBT cards.

So what does this mean for the families who use the EBT cards? At this point in time, until the system is returned to normal, no one can use their EBT cards to purchase food items.

Many are in a panic trying to find out what their balances were before the crash to ensure they receive the correct amount on their cards after the issue is resolved.

Those using EBT cards, the easiest way to find your previous balance amount is to locate your last receipt. Almost every grocery store prints near the bottom a 'remaining' food stamp balance. This will keep you prepared in case the amount comes back wrong.

At this time, there's no estimated time released as to when the issue will be resolved. The most people can do at this point is to continue to contact their EBT number on the back of their cards throughout the day. Once the telephone system is back up and releasing balance amounts for EBT cards, the cards should work again in your local grocery store.

- 2:04 P.M. EST: Two more states are reported to be having issues with their food stamps systems, Florida and New York. JPMorgan Chase, the company in charge of the National assistance program, has stated that they are currently having a 'computer outage' but will not release any further information regarding the outage.

- 2:20 P.M. EST: The Telephone system is back online for the state of Pennsylvania and individuals are able to call and retrieve their balances. Please make sure you check them against your last receipt that you received to make sure the balances are correct.

We will keep you updated here for any new developments so check back often.

1 of 3
Access Card (Food Stamps)
Front of the Pennsylvania Access card
Real News is based in Bethel Park, Pennsylvania, United States of America, and is a Stringer on Allvoices.
Report Credibility
  • Clear
  • Share:
  • Share
  • Clear
  • Clear
  • Clear
  • Clear

News Stories

  • Computer Issue Leaves Food Stamps Users Unable To Shop

    Residents who use an Electronic Benefit Transfer food stamps card to purchase groceries are currently unable to shop. According to the mayor's office, JPMorgan, which facilitates the national program, is dealing with computer problems...Right now,...
  • Day 3 Food Stamp Challenge

      Sacramento News
    Food Stamp Challenge Fox 40 Thursday 15th November, 2012 Thank you all for your comments about my Food Stamp Challenge. I want to clarify first of all that I am not actually on food stamps. Those of us who are participating are asked to live on the...
  • Millions of Florida food stamp recipients affected by computer outage

      Sun Sentinel
    Millions of Floridians can't use their foods stamps because of a technical glitch. The Department of Children and Families said a national outage Friday at JPMorgan Chase is preventing about 3.6 million recipients from being able to use their food...



More From Allvoices

Report Your News Got a similar story?
Add it to the network!

Or add related content to this report

Most Commented Reports

Use of this site is governed by our Terms of Use Agreement and Privacy Policy.

© Allvoices, Inc. 2008-2014. All rights reserved. Powered by PulsePoint.