Sonix Revisits Its Mission To Provide Splendid Customer Service
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Sonix Revisits Its Mission To Provide Splendid Customer Service

Sydney : Australia | Oct 24, 2012 at 12:22 AM PDT
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Sonix Technology, one of the leading IT resellers and distributors in New South Wales, Australia, has recently doubled their commitment to serve customers even better. The tycoon provider of computer parts such as servers, data storage devices, and networking tools assured the public that they still have the passion for customer satisfaction more than ever before.

Over the past few months, Sonix has made several administrative and marketing decisions aimed at giving customers what they truly want – flexibility and cost effectiveness. With the ongoing dispute between HP and IBM regarding which IT platform is more flexible in the business environment, Sonix has given customers more options to choose by offering both brands. Several brands can also be found in their catalogue, including Lenovo, Cisco, Juniper and many others.

Aside from giving the customer more brands to choose from, Sonix made sure that their consumers and partners are resting on firm capital foundation. For every transaction or account initiated, Sonix assigns at least one (1) dedicated representative to ensure that all the needs of the customer is being well taken care of.

Furthermore, Sonix has strengthened their relationship with big name IT brands such as HP, IBM, Oracle, Cisco and Lenovo. As a result, they are able to get more of their products at a factory sale price, as opposed to typical retail prices, where various intermediaries and mark-ups come into play. By having a very direct distribution channel, Sonix is able to serve their customers at much lower prices than other competitors. This is because they are independent resellers so they can afford not to put high mark-ups on the products they resell.

Australia’s leading independent distributor is expected to smash sales records before the year 2012 ends. Through top-notch customer service, they have managed to beat the odds and become an information technology tiger in New South Wales to the whole world.

For more information about Sonix products, visit the Sonix website.

gentlehorizons is based in Hamilton, Victoria, Australia, and is a Stringer on Allvoices.
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