Bouygues Telecom claims a client hundreds of ... billion!
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Bouygues Telecom claims a client hundreds of ... billion!

Paris : France | Oct 10, 2012 at 7:14 AM PDT
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Unsubscribe telephone, sometimes it's very simple. But this young Bordeaux, it was a real ordeal. Wishing to leave the operator Bouygues Telecom before the end of his contract, Solenne San Jose knew she would have to pay a certain sum. But discovering the amount, the young woman "almost had a heart attack," says she Southwest. Indeed, Bouygues Télécom asked a whopping 11 721 000 000 000 000 € 11 billion million An amount that is 5872 times the GDP of France in 2011. Generous, the operator accepts payment several times. Obviously, the woman contacted the customer service for Bouygues Telecom to suggest that a mistake had probably been committed. But councilors on the phone had obviously not even notice. "When I explained that it was obviously a mistake, they would say that these amounts were calculated automatically and withdrawals would begin!" Says Solenne San Jose. So she's opposition to his bank to prevent a first collection. After several calls, customer service operator finally concedes that this amount is likely overstated. In reality, Bouygues Telecom to leave, the woman should pay € 117.21. Bouygues Telecom said he was not "a billing error, but a misprint on an information letter." To fix the error, the telephone company has finally decided to terminate the free Solenne San Jose
gloriacalzita is based in Quezon, Central Luzon, Philippines, and is a Stringer for Allvoices.
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