July 6, Jiangxi customer Mr. Zhang telephoned DSMAC to consult whether they can process 3.5KG weight wear-resistant crusher hammer according to the blueprint and passed the idea that if the hammerhead is of high wear resistance, he will order 20,000 tons or more one time.
After the further communication with Mr. Zhang, the person in charge of DSMAC Accessory Department learned that Mr. Zhang purchased a PC800 × 600 hammer crusher in March 2012 from one company, only to found that the quality of the hammerhead is very poor and only after 2-3 hours, the hammer began to shed.
Before buying the company's crusher hammers, he was told the hammers are made of 26 alloy casting, but it is actually forged hammer. Mr. Zhang was forced to stop production due to the high frequency of the hammer replacement frequency.
After receiving this message, Mr. Liu, who in charge of DSMAC Accessory Department, immediately arrange for the relevant person to develop programs and advised the clients to process the crusher hammer into high-chromium cast iron hammer. “In addition to the leading position in hammer casting, especially the mature technology of less than 10 kg hammerhead casting, DSMAC crusher hammer has been used by a number of manufacturers and has seen a significant effect.” He told Mr. Zhang.
DSMAC has exported this high-chromium composite hammer to Sweden, whose service life is four times of forging hammer. After using them, the company is very satisfied with the use of effect and ordered a one-time 2800 high chromium compound hammer again this July.
July 11, Mr. Jiang came to visit DSMAC. After watching the hammer casting site, he is very recognized the hammerhead quality and has signed contract with DSMAC to order 20,000 tons high chromium compound hammer.
Quality signals the credibility of one company. Bearing the purpose of providing customers the best solution to yield superior productivity and obtain maximum profits, DSMAC is making constant progress and contribution to the industry.
DSMAC is a full-service mining solutions company built on fifteen years of consistent, quality service and enduring client relationships. The firm offers a comprehensive range of on-target crushing solutions and has earned a reputation for technical excellence, superior service, and on-time, on-budget delivery. There is also a team of professional engineer passionately committed to bringing leading edge design technology coupled with a proactive philosophy on customer service and support.
More information about DSMAC is available at www.dscrusher.com
Lerry Liu, Chief Marketing Officers