Healthcare BPO and Process Outsourcing market is Growing

Healthcare BPO and Process Outsourcing market is Growing

Chennai : India | Jun 02, 2012 at 12:45 AM PDT
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BPO Jobs in Chennai

Outsourcing of businesses in the present market has become very important and most of the organization highly depends on outsourcing. It has gained its significance as the outsourcing of services that help to reduce operational cost and you can expect to generate more productivity. Outsourcing of services is now experiencing a tremendous growth and businesses all over the world are now inclined towards it and acquiring services from it. Outsourcing also helps you enjoy the flexibility of services and you can be rest assured of getting timely delivery of your projects.

While choosing an outsourced company it is important that you should have some knowledge about the company. An experienced and reputed company generally establishes a healthy relationship with the clients. They coordinate with clients on regular intervals to update on the projects and get the feedback from them so that the projects can come out to be successful.

The overall healthcare BPO market is mounting. It has been estimated that nearly that the growth is 21.4%. There is a huge contribution of Pharmaceutical outsourcing and that accounts to 64.3%, but it is expected to grow at a CAGR of 14.6% from 2011 to 2016 as the market is constant. The healthcare payer outsourcing market is also expected to grow about 30%; and it contributes 20% to the total market. In U.S. the payer were using nearly about 30 cent of the premium dollar that is being paid on administrative cost, but due to the HIPAA act, the payer has to spend now 80%-85% for improving the services so as to provide quality healthcare.

Outsourcing is widely used and is highly in demand. There are various reasons behind using process outsourcing:

•Cost reductions - It is only possible through process improvement, re-engineering and also use of high end technologies that will ultimately reduce administrative costs.

•Focus on the core business - with the day-to-day managing of back office operations, the management is now free and can focus more on the core competencies to survive in the competitive market.

•Gaining of outside expertise - rather than wasting your time in recruiting and training personnel, BPO ensures that you get the needed guidance and skills from other companies.

•Experiencing revenue increase - by outsourcing the non-core processes you can focus on increase of the sales and market share, while developing new products and expanding into new markets. You can also concentrate on enhancing customer service and satisfactions.

You can always contact Diana Dolson for more detail.



5, II Floor,

STPI Building, Rajiv Gandhi Salai,

Taramani, Chennai - 600113,

India.Phone:+91 (44) 39180850

Tel:+1 650 590 0908, Extn :114


exlinteractive is based in New Delhi, Delhi, India, and is a Stringer on Allvoices.
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