IBM has banned the use of Siri which is a voice-recognition application by Apple in the iPhone due to security concerns. The application transmits the data to Apple’s backend services for processing of the words that are recorded by the application. So there ia a chance of leakage of the confidential information as it travels out of the company’s boundaries.
The user agreement for Siri clearly states that the data would be transferred to the database and softwares for its processing. “When you use Siri or Dictation, the things you say will be recorded and sent to Apple in order to convert what you say into text. By using Siri or Dictation, you agree and consent to Apple’s and its subsidiaries’ and agents’ transmission, collection, maintenance, processing, and use of this information, including your voice input and User Data, to provide and improve Siri, Dictation, and other Apple products and services,” the user agreement says as reported at webpronews.com.
It has become a general trend that employees use their personal gadgets at the workplace and communicate through them for their official messages as well. The nature of business actually determines whether an outside communication device or network has any threat for the company or not. For IBM, the communication network needs to be very secure as the business has a great risk of information leakage through such applications and devices.
The company has given the employees a detailed set of rules and regulations regarding the use of personal gadgets in the offices and storage and transfer of official data through them. As the trend of using personal devices began, companies considered it to be a cost saving for them and generally encouraged the workers to continue their use. It is however raising concerns of security as the data is one of the most valueable resource of any business.
IBM has realized the threat but for many other companies, they do not bother about this issue if it does not seem to affect them to a greater extent. They compromise on the aspect of strict data security if their savings are more significant than the estimated loss due to leakage of their data. So they compare the costs and benefits of every option and go for the one that has the best trade-off. IBM is considering the threat greater than the benefits in case if Siri and therefore has decided to ban its use inside the company premises.