Apple Inc. to offer refund over iPad claims by Australian customers
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Apple Inc. to offer refund over iPad claims by Australian customers

Melbourne : Australia | Mar 28, 2012 at 4:12 AM PDT
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Report by JENIFERLAMUG

March 28, 2012-Apple said it is ready to offer refund to its Australian consumers of the new device after the confusion it has brought due to its 4G connectivity, report says.

Apple was sued to a Federal court in Melbourne today by the Australian Competition and Consumer Commission (ACCC), accusing the company over misleading advertisement that the new iPad 3 is compatible with local 4G networks when that’s not the case, reports Bloomberg.

Whereas, Apple’s promotion of the new iPad with WiFi + 4G can be used on the 700MHz and 2100MHz LTE bands or Long-Term Evolution but the device is not compatible with Telstra Corp., Australia’s only 4G network that operates in the 1800MHz band.

The company’s refund proposal includes injunctions, monetary penalties and refunds to all new owners of the iPad and says that it will alter point of sale material to explain that the iPad cannot actually be connected to 4G networks in Australia.

A mediation meeting on the case will be held on April 18, with a trial set for May 2, according to reports.

The new iPad device has a chip that enables better graphics and features a high-definition screen and a faster processor. It costs $499 to $829 in the U.S and A$429 to A$899 ($448 to $939) in Australia.

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Apple's senior VP of Worldwide Marketing Schiller talks about telecom partners for the 4G LTE service on the new iPad during an Apple event in San Francisco
Apple's senior VP of Worldwide Marketing Schiller talks about telecom partners for the 4G LTE service on the new iPad during an Apple event in San Francisco
JeniferLamug is based in Hong Kong, , China, and is a Reporter for Allvoices.
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